When you visit or make a purchase from the Site, elfcyclewarehouse.com collects, uses, and discloses your Personal Information in accordance with this Privacy Policy.
Collecting Personal Information
We gather information about your device, your interactions with the Site, and information needed to process your transactions when you visit the Site. If you contact us for customer service, we may collect extra information. Any information that can uniquely identify an individual (including the information below) is referred to as “Personal Information” in this Privacy Policy. For additional details on what Personal Information we gather and why, see the list below.
Order Information
- Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor BigCommerce
Device Information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor BigCommerce
Minors
Individuals under the age of 13 are not permitted to use the Site. We do not collect Personal Information from children on purpose. If you suspect your kid has provided us with Personal Information, please email us at the address listed below to request deletion.
Sharing Personal Information
As indicated above, we share your Personal Information with service partners to assist us in providing our services and fulfilling our contracts with you. Consider the following scenario:
- Our online store is powered by BigCommerce.
- To comply with relevant laws and regulations, to react to a subpoena, search warrant, or other legitimate requests for information we receive, or to otherwise protect our rights, we may share your Personal Information.
Behavioral Advertising
We use your Personal Information to send you targeted advertising or marketing communications that we believe will be of interest to you, as indicated above. Consider the following scenario:
Our advertising partners receive information about your usage of the Site, purchases, and interactions with our ads on other websites. Some of this information is collected and shared directly with our advertising partners, while others is collected and shared through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Using Personal Information
We use your personal information to provide you with services such as product sales, payment processing, order shipping and fulfillment, and keeping you informed about new products, services, and offers.
CCPA
If you live in California, you have the right to see the Personal Information we have about you (also known as the “Right to Know”), port it to a new service, and request that it be corrected, updated, or wiped. Please contact us using the details provided below if you wish to exercise these rights.
Please contact us at the address below if you would like to appoint an authorized agent to submit these requests on your behalf.
Cookies
When you visit our Site, a cookie is a little piece of data that is downloaded to your computer or device. Functional, performance, advertising, and social networking or content cookies are among the types of cookies we use. Cookies allow a website to remember your actions and preferences, which improves your surfing experience (such as login and region selection). You won’t have to re-enter this information every time you visit the site or navigate from one page to the next. Cookies also offer information on how people use the website, such as whether they are new to the site or a repeat visitor.
A cookie’s duration on your computer or mobile device is determined by whether it is a “persistent” or “session” cookie. Persistent cookies last until they expire or are erased, but session cookies last until you close your browser. The majority of the cookies we use are persistent, lasting anywhere from 30 minutes to two years after being downloaded to your device.
You may manage and regulate cookies in a variety of ways. Please be aware that deleting or blocking cookies may have an adverse effect on your user experience, and portions of our website may become inaccessible.
Most browsers accept cookies by default, but you may select whether or not to accept cookies using your browser’s options, which are usually available in the “Tools” or “Preferences” menu. More information on how to change your browser settings, as well as how to block, manage, and filter cookies, can be found in your browser’s help file or on sites like www.allaboutcookies.org
Please keep in mind that blocking cookies may not totally prevent us from sharing information with third parties like our advertising partners. Please see the “Behavioral Advertising” section above for guidance on how to exercise your rights or opt-out of specific uses of your information by these parties.
Do Not Track
Please note that we do not adjust our data collecting and usage methods when we detect a “Do Not Track” signal from your browser because there is no consistent industry understanding of how to respond to such signals.
Changes
This Privacy Policy may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@elfcyclewarehouse.com or by mail using the details provided below:
Tucson, Arizona, USA